Privacy & Cookies Policy
Urban Mobility (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and business contacts. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.umobi.ca.
By using our website, you consent to the practices described below.
1. Information We Collect
We collect the following personal and non-personal information:
Contact Information: Name, email address, and any additional details submitted via our contact form.
Website Usage Data: IP address, browser type, pages visited, and other analytical data through tools like Google Analytics and Google Search Console.
2. How We Collect Information
We collect information in the following ways:
Directly: When you fill out and submit a contact form.
Automatically: Through cookies and third-party analytics tools like Google Tag Manager, Google Analytics, and Google Search Console.
3. Why We Collect Information
We collect and use information to:
Respond to your inquiries or requests submitted through our website.
Monitor and improve website performance and user experience.
Maintain security and functionality of the site.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share limited data with trusted service providers such as:
Google Analytics and Google Search Console, for the purpose of monitoring website traffic and optimizing our site.
5. Data Retention
Contact form submissions are retained for up to 30 days.
Analytical data is retained according to Google’s data retention policies.
6. Data Protection
We take appropriate measures to protect the personal data we collect, including:
Website security plugins
Limited internal access to collected data
Secure form submissions
Routine deletion of contact form data
7. Cookies Policy
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how visitors use our site.
Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Used by Google Analytics to track visitor behavior and performance metrics (e.g., pages visited, time spent on site).
Functionality Cookies: Help remember user preferences and improve user experience.
Managing Cookies
Most web browsers allow you to control and block cookies through settings. Please note that disabling certain cookies may affect the functionality of our website.
For more details, visit your browser’s support documentation:
8. Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal data from minors.
9. Your Rights Under PIPEDA
You have the right to:
Request access to the personal information we hold about you
Request corrections to your personal data
Withdraw consent and request deletion of your data
To make a privacy request, email us at info@umobi.ca.
10. Changes to This Policy
We may update this policy periodically. The “Effective Date” at the top of this page reflects the latest revision. Continued use of our website constitutes acceptance of any changes.
11. Contact Information
For questions about this Privacy Policy or our data handling practices, please contact:
Urban Mobility
📧 Email: info@umobi.ca